Shipping policy

Shipping Policy

Thank you for choosing Ashman Athletics! We are committed to providing you with a seamless and satisfactory shopping experience. This Shipping Policy outlines the terms and conditions regarding the shipment of your orders placed through our online store. Please read this policy carefully before making a purchase.

Order Processing Time:

  1. Upon receiving your order, we will process and ship it within 6-8 business weeks.
  1. b. Please note that processing times may be longer during peak seasons or promotional periods. We appreciate your patience and understanding.

Shipping Methods and Delivery:

  1. We offer various shipping methods to cater to your needs, including standard and expedited shipping options. The available options will be displayed at checkout.
  2. Delivery times vary depending on the shipping method selected and the destination.
  1. c. Once your order is shipped, you will receive a confirmation email containing tracking information to monitor the progress of your package.

Shipping Restrictions:

  1. We ship to over 30 countries through shopify. If you do not see your country, please contact us through the contact form and we will process your order directly and get you the same discounted shipping rates.
  1. b. Shipments to P.O. boxes, APO/FPO addresses, or remote locations may require additional processing time and may be subject to limitations.

Shipping Costs:

  1. Shipping costs are calculated based on the weight, dimensions, and destination of your order.
  1. b. The applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking:

  1. Once your order has been shipped, a tracking number will be provided via email. You can use this tracking number to monitor the delivery status of your package.
  1. b. Please allow some time for the tracking information to be updated by the shipping carrier after receiving the tracking number.

Shipment Delays:

  1. While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may cause shipment delays. We appreciate your patience and understanding in such situations.
  1. b. If you experience a significant delay in receiving your order, please contact our customer support team, and we will do our best to assist you.

Order Modifications and Address Changes:

  1. Once your order is placed, it cannot be modified or canceled from the customer end. Please review your order carefully before proceeding to checkout.
  1. b. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We cannot guarantee that we will be able to accommodate the change, but we will do our best to assist you.

Lost or Damaged Packages:

  1. Ashman Athletics is not responsible for any lost, stolen, or damaged packages that occur during transit. However, we will assist you in contacting the shipping carrier to initiate an investigation or claim if such an event occurs.
  1. b. Please ensure that the shipping address provided is accurate and secure to minimize the risk of package loss or theft.

Returns and Exchanges:

  1. For information regarding our Returns and Exchanges policy, please refer to our dedicated Returns Policy page on our website.

Contact Us:

  1. If you have any questions, concerns, or need further assistance regarding our Shipping Policy, please don't hesitate to contact our customer support team. You can reach us through our contact page on the website.

Note: This Shipping Policy is subject to change without prior notice. Please refer to the most recent version on our website at the time of your purchase.